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How Spot Works

Booking a dog walk is easy!

Detailed Pup Profiles

Local On-Demand Walkers

Insured, Background Checked, & Reviewed Walkers

Find Available Walkers In Seconds

Detailed Walk Reports

GPS Walk Tracking

Frequently Asked Questions

What is Spot?


Spot is the easiest way to book a dog walker. Whether you need a consistent recurring walker, or someone last minute, we’ve got you covered! Spot is flexible with no required commitment.




What is Spot Cash?


Spot Cash is earned when booking recurring walks and automatically accumulates in your account to be applied when processing payment.




What are the dog walking hours of operation?


Book walks anytime from 9:00 a.m. to 8:00 p.m.




Is Spot really on-demand?


Yes! Guaranteed walker arrival in under 90-minutes or your walk is free!




Who are the dog walkers and how do yoy screen them?


Calling all dog lovers! Our walkers are local animal lovers looking to work with their favorite four-legged friends. Most of our walkers are retirees or individuals actively pursuing careers in animal welfare. Walkers are all interviewed, background & reference checked, and insured before being approved.




Can I meet a walker first?


We offer meet and greets for customers booking recurring walks. Recurring walks are same time, same weekday, same walker each week, ongoing, for example: M, W, F between 11:00-2:00 with Nicole or M-F between 2:00-5:00 with Traci After each recurring walk you receive 10% of the full walk price back in cash credit to be used on future purchases, $2 for every 30-min walk for example.




Do I have to meet a walker first?


No, meet and greets are completely optional and only about 10% of our customers meet their walkers first.




Can I have the same walker every time?


Only when booking on a weekly recurring schedule, otherwise we can’t guarantee that your favorite will always be available for every request.




How does a walker get into my house?


We will send you a lock box to securely store your key.




Do you walk my dog with other people's dogs?


No! Walks are all private and door-to-door… so no transportation in vehicle.




How do you ensure that my dog is safe?


Walks are all private, on-leash, with no transportation in vehicle. We offer unlimited free meet-and-greets to ensure you find the walker that is right for you. Walkers are all interviewed, background & reference checked, and insured before being approved.




Is my home safe?


Your home is protected for up to $5,000,000 when you book with Spot.




Can I request the dog walker to come at a specific time?


If you are booking on-demand, we guarantee a walker will arrive in less than 90-minutes or your walk is free! If you are scheduling in advance, you set a desired timeframe (no less than 1-hour) within which the walker will arrive.




Can I request the walker to feed my dog?


Yes!




Are off-leash walks available?


No. Our #1 priority is the safety of your pet and off-leash services are too risky!




Will the walker pickup my dog and drive them to the park?


No. To ensure your pet is safe, walks are all door-to-door.




How much does a walk cost?


Have a look at our Pricing page!




How does billing work?


Your credit card or pre-paid walk package are automatically charged at the end of each walk when the walker locks up and leaves.




How does scheduling work?


On-Demand: Guaranteed walker arrival in 90-minutes or less or the walk is free. Pre-booked: Book a walk for anytime in the future. Recurring: Occur the same day and time every week and get an extra 10% discount.




How can I become a walker?


Have a look at our Become a Walker page!





Still have a question? Send us a message!